New York State Department of Civil Service assessments
United States (New York) · firefighter exam guide
The situational judgment section
“This section tests for the ability to identify appropriate and effective responses to work-related challenges.”
New York State Department of Civil ServiceFirefighter test guide
“There may be several approaches that effectively (or ineffectively) address a given challenge.”
New York State Department of Civil ServiceFirefighter test guide
“Kevin has not been performing well in a particular area, and the supervisor wants John to help Kevin develop his skills.”
New York State Department of Civil ServiceSample question
“Calling Kevin disrespectful will likely only aggravate Kevin more, and this response does not further the goal of helping Kevin develop his skills.”
New York State Department of Civil ServiceSample rationale
“This response emphasizes cooperation and mutual benefit and keeps the focus on the ultimate goal of performing more effectively.”
New York State Department of Civil ServiceSample rationale
Last reviewed